Course Outlines

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What’s the secret to improving employee recruiting and retention while also increasing profitability? Developing your team members.

Whether you need to develop a new sales representative, a tenured and experienced leader, or an entire business unit, the team at VPOP is uniquely equipped to address your sales, service, leadership, and communication skills gaps.

With more than a decade of global training experience, our team delivers virtual and/or in-person trainings that engage, educate, motivate and entertain; ensuring that your team develops the skills necessary to keep your company charging forward.

2022 Training Course Options

Sales Support Training Program options:

The Sales Mindset | Mastering the Art of Communication | Sales Bootcamp | Leadership Bootcamp | Virtual Engagement Skills

Sales Training Program Options:

Sales Bootcamp | Mastering the Art of Communication | Prospecting Skills | Presentation Skills | Social Networking | Virtual Engagement Skills | It’s Not About Price | A&D – More Selling and Less Marketing | On-going training

Leadership Training Options

Leadership Bootcamp | Leadership Coaching | Trainer Development

Sales Support – The Sales Mindset

Regardless of role, we’re all in sales.  This virtual or in-person course will develop the skills and mindset that enables your sales support team to build better internal and external relationships.  
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Sales Support – Mastering the Art of Communication

This virtual or in-person training focuses on developing the team’s listening, questioning and engagement skills.  This course is usually offered to sales, but Sales Support teams would benefit greatly from sharpening their communication skills. 
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Sales Support – Sales Bootcamp

Some people in sales support roles have a desire to sharpen their skills and move into selling roles. The Sales and Bootcamp prepares people to take on selling role in the company.  

The virtual or in-person training teaches the skills that enable salespeople to uncover opportunities and influence people to take action.  It includes: The sales mindset, storytelling, effective communication skills, powerful presentations, prospecting, objection handling, and closing.  It also includes a feedback session with the appropriate sales leader.
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Sales Support – Leadership Bootcamp

Our in-person Leadership Bootcamp focuses on developing the skills that managers need to connect with and inspire their team, communicate clearly upstream and downstream, and manage themselves.  They’ll learn about: Leadership listening and questioning skills, servant leader mindset, goal setting, understanding their individual team members, coaching, feedback and Emotional Intelligence.  
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Sales Support – Virtual Engagement

With sales, sales support and clients working remotely, teaching your sales support team how to communicate effectively via MS Teams, Zoom or Google Meetup can have a positive impact on the quality of their virtual engagement. This virtual course teaches the skills that enable your service to team to confidently engage virtually with your clients and internal stakeholders.
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Sales Bootcamp

The faster your new sales people master the basic sales skills, the faster they’ll build a pipeline and start closing deals.  Additionally, successful people tend to stay with companies longer, so investing in their development will increase employee retention.  

Our 3-session virtual, or 2-day in-person, new hire boot camp focuses on:

  • Phone and email prospecting
  • Call opening
  • Listening and questioning skills
  • Shaping the conversation in your favor
  • Objection handling
  • Closing
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Your Architecture and Design team members play a key role in driving the success of your company. The evolving environment is requiring A&D reps to transition from a marketing mindset to a selling mindset. This change requires the development of additional skills.  

Our 2-session virtual, or 1-day in-person, A&D Sales Training focuses on:

  • The sales mindset
  • Listening and questioning skills
  • Shaping the conversation in your favor
  • Driving and protecting the spec
  • Engaging virtually
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Mastering the Art of Communication

Making people feel valued, heard and understood are the goals of our Mastering the art of communication. Whether you’re an individual contributor or team leader, the ability to communicate, connect and align is what separates the average performers from top-tier performers.

Our 1-session virtual, or 1-day in-person, Mastering the art of communication focuses on:

  • Listening – How it separates the good from the great
  • Perception vs reality
  • Managing your inner voice
  • Engaging with the intent to understand (different than waiting to talk)
  • Listening and questioning skills
  • Connecting with people – Learning to remember their names
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It’s not About Price

Stop the unnecessary discounting, racing to the bottom on pricing, and giving away revenue.  This virtual or in-person session focuses on building value throughout every engagement with a client.  It also teaches salespeople to look for creative ways to provide an additional experiences or services in lieu of increased discounting.
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Prospecting Skills

If you can’t get in front of more people, you can’t grow your business.  This virtual or in-person course teaches the skills that enable salespeople to be more efficient and effective with phone and email prospecting and sharpens their social networking skills.
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Presentation/Virtual Engagement Skills

This virtual or in-person sessions addresses both in-person presentation and virtual engagement skills. We sharpen and polish the team’s non-verbal communication skills and provide clear coaching to enhance the team’s verbal communication skills. We focus on presentation elements such as

  • Eye contact and facial expressions
  • Hand gestures and posture
  • Voice
  • Speech fillers
  • Technology such as cameras, lighting and microphones (virtual engagement)
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Social Networking Skills

Social networking is a skill that doesn’t come naturally to everybody. With the intent of developing the skills that enable your sales team to effectively leverage LinkedIn, this virtual or in-person session focuses on:

  • Why use Linkedin in the first place?
  • Developing a sharp and polished profile
  • Posting – Why, how, how often, subject selection, and audience engagement
  • Connecting – How to do it professionally
  • Researching – There is a wealth of information out there…are you getting it?
  • Liking and commenting to build your brand and connections
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It’s Not About Price

Stop the unnecessary discounting, racing to the bottom on pricing, and giving away revenue.  This virtual or in-person session focuses on building value throughout every engagement with a client.  It also teaches salespeople to look for creative ways to provide an additional experiences or services in lieu of increased discounting.
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On-going Training

The best training programs consist of a series of courses rather than one-time events. We’ll work to build a training program that includes monthly or quarterly training sessions.

Leadership Bootcamp

Transitioning successfully from an individual contributor role to a team leader role requires the development of new skills and mindset.  
Our in-person or virtual Leadership Bootcamp focuses on developing the skills that managers need to connect with and inspire their team, communicate clearly upstream and downstream, and manage themselves.  They’ll learn about: Leadership listening and questioning skills, servant leader mindset, goal setting, understanding their individual team members, coaching, feedback and Emotional Intelligence.  

  • Leadership Communication Skills
  • Servant leadership mindset
  • Goal setting
  • Coaching and Feedback
  • Understanding your team 
  • Emotional Intelligence
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Leadership Coaching

During 1-on-1 coaching sessions, (usually 1 in-person session followed by virtual sessions) we’ll reinforce the skills that a manager has proven to be proficient at and build or sharpen the skills that are currently lacking.  There are a wide range of topics that can be addressed during these sessions, including: employee retention, goal setting, managing difficult employees, navigating challenging situations, interviewing skills, coaching, feedback, crucial conversations, terminations, and managing oneself.
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Trainer Development

Most dealerships don’t have the resources to have their own training team, so they often appoint one person to handle training for the team or company.  The ability to train teams and individuals requires the development of specific skills. Our in-person and virtual Trainer Development program will thoroughly prepare your appointed, or future, trainer so that they are equipped to teach your team the skills that need to be mastered.
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